Privacy Policy

Last Updated: May 15, 2024

At FarmNSkirns, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

1.1 Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to:

• Contact Information: Name, email address, mailing address, phone number
• Order Information: Billing address, shipping address, payment information (we do not store complete credit card information)
• Account Information: Username, password, purchase history, preferences
• Communication Data: Information provided in correspondence with us
• Custom Design Information: Any designs, specifications, or preferences you share for custom products

1.2 Automatically Collected Data

When you visit our website, we may automatically collect certain information about your device, including:

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system
• Usage Data: Pages visited, time spent on pages, page interaction information, methods used to browse away from the page
• Device Information: Type of device used to access the website

2. How We Use Your Data

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Providing customer service and responding to inquiries
• Creating and maintaining your account
• Sending administrative information, such as order confirmations and updates
• Sending marketing communications with your consent
• Improving our website, products, and services
• Customizing your experience and delivering content relevant to your interests
• Protecting against fraud and unauthorized transactions
• Complying with legal obligations

2.1 Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Performance of a Contract: Processing necessary for the performance of a contract with you
• Legitimate Interests: Processing necessary for our legitimate business interests
• Consent: Where you have given us consent to process your data for specific purposes
• Legal Obligation: Processing necessary to comply with our legal obligations

3. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: You have the right to request copies of your personal data
• Right to Rectification: You have the right to request that we correct any inaccurate information
• Right to Erasure: You have the right to request that we delete your personal data under certain circumstances
• Right to Restrict Processing: You have the right to request that we restrict the processing of your data under certain circumstances
• Right to Data Portability: You have the right to request that we transfer your data to another organization or directly to you
• Right to Object: You have the right to object to our processing of your personal data

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

4. Cookie Policy

4.1 What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

4.2 Types of Cookies We Use

• Essential Cookies: Required for the operation of our website
• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our website
• Functionality Cookies: Used to recognize you when you return to our website
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed

4.3 Managing Cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or delete certain cookies. However, if you choose to block all cookies (including essential cookies), you may not be able to access all or parts of our website.

5. Data Security

We have implemented appropriate technical and organizational measures to secure your personal data from accidental loss, unauthorized access, use, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.

7. Third-Party Disclosure

We may share your personal information with the following third parties:

• Service Providers: Companies that assist us in providing our services, such as payment processors, shipping companies, and cloud service providers
• Business Partners: Trusted partners who help us provide and improve our services
• Legal Requirements: When required by law, such as in response to a subpoena or court order

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

10. Contact Us

If you have questions or comments about this Privacy Policy or our privacy practices, please contact us at:

FarmNSkirns
330 Wilson Pike North
Kenton, PE23 4LZ
United Kingdom
Email: info@farmnskirns.com
Phone: +44 728 124 7276